Blog

What’s happening at Scout? Check out the most recent news, articles and upcoming events.

ConnectWise Tampa Visit

Events

ConnectWise’s 2nd Annual Product All-Up Event Last week, our CEO Matt and Service Manager Kris were whisked away to Tampa, Florida to speak at ConnectWise’s second annual Product All-Up. This event brings together the development and product teams of ConnectWise’s five products – Manage, Automate, Sell, Control, and Unite – to renew their common goals […]

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Night on the Street 2017 Reflections

Articles

Reflections on A Night on the Street 2017 On Nov 28th, I spent the night on the street again, this time with a couple clients of ours in partnership to raise awareness and funding for Youth Unlimited’s street life program. Preparing for this year was a very different experience than it was last year. Gone […]

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The trust relationship between this user and the internet has failed

Articles

The internet is giving me trust issues. Until far too recently, my version of the internet, populated with cookie recipes, two day shipping and the answers to my questions, felt like a largely benevolent place. Or if not benevolent, at least well intentioned. Now, I’m starting to wonder if I should stock up on tinfoil. […]

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Building your own Human Firewall!

Events

  On April 27th, join us for BREAKFAST and learn how to build a HUMAN FIREWALL with simulated phishing and training through KnowBe4! Internet devices have become an essential part of our modern lives—but they are not without their risks. In today’s enterprise-driven workplace, your online connection presents a huge security challenge that often goes […]

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Doing Tech Support Better

Articles

Once upon a time, a very long time ago, I needed to close a game, so I clicked on the close icon prompting the message “Press ESC to exit, or any key to continue.” Only, when I tried to type ESC like the computer said to, it sent me back to the game. So I […]

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Essential Internet?

Uncategorized

Last week, CRTC, Canada’s Broadcast Regulator declared Broadband internet a “basic” service, a title only previously bestowed on local landline service. What this means in practical terms is that all internet service customers in Canada should have access to high speed internet with least 50Mbps down and 10Mbps up, along with the option of unlimited data.* CRTC […]

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2016 Client Appreciation Event

Events

We have great clients, something I am sure we do not tell them enough when we are buried in the day to day details of managing their IT, so we always look forward to our annual Client Appreciation Event. And this year did not disappoint! We only hope everyone who attended feels the same way. […]

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Pokemon Go

Articles

You would have to be living under a rock to have missed the phenomenon that is Pokemon Go, and even then, it’s only a matter of time before someone comes crawling under there  to “catch” that Geodude hunkering down with you. And whether you are an aspiring Pokemon Trainer or not, it’s easy to understand the appeal […]

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BCCPA Conference 2016

News

Last week we attended our first ever BCCPA Conference as an exhibitor, and we are sure glad we did! The BC Care Providers Association is “the leading industry association representing non-government care providers” in BC, committed to helping its members provide the best possible care for seniors, so the conference was full of great people […]

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