We’re Hiring a Network Administrator

Scout Team

Network Administrator

Scout started over a decade ago in a basement, because three techs believed that they could provide better IT service aboveground. Now, Scout is a strong, growing provider of outsourced IT and Telephony services and support based in the Lower Mainland. We even have a real office. Our purpose is to utilize technology to simplify lives, both for our clients and our team, so we are constantly learning and growing to best serve our clients. No two days are the same and we love it! Questionable music taste aside, we have a great team of amazing people, all committed to supporting each other, doing things well and having fun at the same time.

We’re looking for a Network Administrator who works hard and smart. Someone who is adaptable, always learning, and who loves to be challenged daily. The Network Administrator’s primary role is to work closely with our clients to support and maintain their technology, while ensuring SLAs and customer satisfaction are maintained.


We are looking for someone who

  • is a Scout culture fit. A servant leader, who works well with others
  • with 3 years’ experience in a Network Administrator role or equivalent
  • loves to grow and learn, with demonstrable problem solving skills
  • is fluent in written and spoken English, with excellent customer service
  • is always looking for wireless access points in public places and who re-subnetted their home
    network so there is wireless in the closet
  • likes to play tag as long as it’s with a VLAN
  • creates IPSec and SSL VPN tunnels for breakfast and reads Wireshark logs instead of the
  • a Valid BC Driver’s license with a clean driving record
  • Network +, CCNA an asset

We know that you are more than just your networking skills, so here at Scout we also want our Network Administrators to have:

  • knowledge of SIP protocols (2 Years)
  • experience supporting VOIP phone systems (1 Year)
  • experience setting up and deploying Windows Server 2012 or higher (2 years)
  • experience administrating Exchange Server 2013 or higher (2 years)
  • troubleshooting experience with desktop operating systems (Windows 7, 8, 10) (3 years)
  • Microsoft MTA or equivalent certification. MCSA or MCSE an asset

What will set you apart:

  • past MSP experience supporting multiple clients
  • experience administrating Office 365 (Exchange, Skype, SharePoint, OneDrive, etc.)
  • experience with Scout’s technology stack of Dell Servers, SonicWALL Firewalls, HP switches &
    Ubiquity and Meraki access points

What are the benefits of working at Scout?

  • Automated coffee machine and fridge full of delicious drinks
  • Respectful team environment with supportive co-workers who want to help you succeed
  • Monthly in-house company pizza lunches and breakfasts
  • Free gym in the building
  • Quarterly team outings, including an annual RV trip and Client Appreciation event
  • 5% Grow Me time per month and company funded training, along with ongoing opportunities to learn from the wealth of in-house experience
  • Ping pong table for that competitive outlet.
  • Ongoing, community involvement