The company required a complex integration that linked its phone system with the sensors and alarm systems for the three greenhouses, so that they could respond to changes in the greenhouse environment as they happened. Their old phone system had an inherent risk of failure, no voicemail to email capability, and wasn’t great quality.
This forward-thinking organization saw no point in like-for-like replacements, preferring to invest in the future immediately with a system that can expand and grow with them. We integrated a 3CX phone system on their existing infrastructure, including establishing a failover 3CX server at another site in case of disaster. We delivered on every client request, including updating a paper fax system to a paperless electronic equivalent.
The 3CX system has been a wonderful improvement. It is a flexible, user-friendly system that has met all of our complex needs, and has expansion capabilities to meet our future needs as well.
John Hoekstra, CFO